QUALITY OF WORKING LIFE
Q. Define QWL. Principles and techniques of QWL? Ans: QUALITY OF WORKING LIFE (QWL) QUALITY OF WORKING LIFE refers to the favorableness or un-favourableness of the job environment of an organization for its employees. It is generic term which covers a person’s feelings about every dimension of his work e.g. economic incentives and rewards, job security, working conditions, organizational and interpersonal relationships etc. According to Harrison “QWL is the degree to which work in an organization contributes to material and psychological well being of its members.’’ According to D.S.Cohan “QWL is a process of joint decision making, collaborations and building mutual respect between management and employees.’’ Features It have following features : QWL is an indicator of how free the society is from exploitation, injustice or inequality. QWL shows the degree to which members of an organization are able to satisfy their personal needs. The indicators of QWL are job invol...